Delivery Options Overview

WoodMart offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Exchange or Return of Goods

How much does shipping cost?

Free Shipping for All Orders.

How long will it take for the buyer to receive their order?

It takes us 5-8 days for processing your orders. We will send you an email with Tracking Number. After it, please allow us 12-15 days for shipping.
On average, standard shipping time is 17-23 days once you completed your orders.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 10 business days, please contact us.

My tracking says “No information available at the moment”. For some shipping companies, it takes 5-8 business days for the tracking information to update on the system. If your order was placed more than 10 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

We are pleased to offer international shipping to the following regions:

  • European Union (EU)
  • Australia
  • United States

Please note that shipping times and costs may vary depending on the destination. For detailed information about shipping rates and delivery times, kindly refer to the Shipping Information section or contact our support team.

FAQs

What shipping method do we offer?

Standard Shipping and UPS / DHL Express are the most common shipping methods

For your benefit, the shipping way is determined by your shipping address and specific situation.

How long will it take to receive my order?

Orders typically arrive within 5-7 business days after shipping.

Can I track my order?

Yes, you will receive a tracking number via email once your order is shipped.

What if my package is lost or damaged?

Please contact us immediately if your package is lost or damaged, and we will assist you.

Do you charge for shipping?

Shipping is calculated at checkout based on your order total and location.

What if I’m not available when my package arrives?

It shall be highly appreciated if you can be at your shipping address for a signature. But don’t worry if you can not. Go to the local express shipping company or post office with your tracking NO to pick up the parcel as soon as possible when you are back home.